Contact

Let’s Keep In Touch

We’ll always be here to answer questions and keep you updated with new products, exciting projects and design inspiration. Our commitment is always to you, feel free to reach out with design questions, sample requests, or order specifications and we will be ready to help.

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OFFICE Hours

M-F: 9am–5:30pm

Visit Our Showroom

144 N. Oak Park Ave.
Oak Park, IL 60301

F.A.Q.

Helping You Order

Our experienced team of design consultants are available to assist during any phase of your project. Let us help streamline your design process so that you can achieve outstanding results.

Design Consultation

We’ll help achieve your vision by recommending color, shape, and pattern combinations that will complement your space so that you can achieve unique and beautiful results.

Custom Tools

If your project requires a high level of planning, we offer professional computer-generated design drawings as an additional visual resource. Custom samples or strike-offs can also be provided prior to finalizing your order.

Historical Reference

Our tiles celebrate a long history of tile making, with each style embodying its own unique era. We would love to share that history with you, so that in turn, you too can take pride in your authentic tile selection and support the continuation of a long tradition.

Ordering Guidance

We provide comprehensive product pricing, customized product quotes, and complete order information to ensure that you have the support you need, every step of the way.

Technical Support

We are happy to provide extensive details about our tiles, and if requested, we will share our tips and experiences with your professional tile installer to support the success of your project.

Contact Heritage Tile

SHipping

Delivery Options & Guidelines

Report Damaged Item

Product didn’t arrive in-tact? No worries. Report it to us and we’ll do everything we can to ensure you get a replacement.

Return aN Order

If for any reason you’re not satisfied with your product, we’ll walk you through the returns process and issue a refund.

Track an Order

We’ll provide a tracking number so that you can keep track of delivery dates and schedule your project accordingly.

Working through issues

Our commitment is always to you, reach out to us with any issues or questions you may have and we will do our best to work towards a resolution together.

Have a question about Heritage Tile or one of our portfolio collections? Contact our customer support team today.

Our experienced staff offers personalized guidance to help you achieve your unique vision and are available to answer your questions. Let’s get started.

 

CONTACT US TO GET STARTED