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Let’s Keep In Touch
We’ll always be here to answer questions and keep you updated with new products, exciting projects and design inspiration. Our commitment is always to you, feel free to reach out with design questions, sample requests, or order specifications and we will be ready to help.
Call us
Phone:1 (888) 387-3280
Email Us
OFFICE Hours
M-F: 9am–5:30pm
Visit Our Showroom
144 N. Oak Park Ave.
Oak Park, IL 60301
F.A.Q.
Helping You Order
Our experienced team of design consultants are available to assist during any phase of your project. Let us help streamline your design process so that you can achieve outstanding results.
Design Consultation
We’ll help achieve your vision by recommending color, shape, and pattern combinations that will complement your space so that you can achieve unique and beautiful results.
Custom Tools
If your project requires a high level of planning, we offer professional computer-generated design drawings as an additional visual resource. Custom samples or strike-offs can also be provided prior to finalizing your order.
Historical Reference
Our tiles celebrate a long history of tile making, with each style embodying its own unique era. We would love to share that history with you, so that in turn, you too can take pride in your authentic tile selection and support the continuation of a long tradition.
Ordering Guidance
We provide comprehensive product pricing, customized product quotes, and complete order information to ensure that you have the support you need, every step of the way.
Technical Support
We are happy to provide extensive details about our tiles, and if requested, we will share our tips and experiences with your professional tile installer to support the success of your project.
Contact Heritage Tile
SHipping
Delivery Options & Guidelines
Report Damaged Item
Product didn’t arrive in-tact? No worries. Report it to us and we’ll do everything we can to ensure you get a replacement.
Return aN Order
If for any reason you’re not satisfied with your product, we’ll walk you through the returns process and issue a refund.
Track an Order
We’ll provide a tracking number so that you can keep track of delivery dates and schedule your project accordingly.
Working through issues
Our commitment is always to you, reach out to us with any issues or questions you may have and we will do our best to work towards a resolution together.
Have a question about Heritage Tile or one of our portfolio collections? Contact our customer support team today.
Our experienced staff offers personalized guidance to help you achieve your unique vision and are available to answer your questions. Let’s get started.